Frequently Asked Questions
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the shipping carrier's website.
What is your return policy?
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return unworn and unwashed items within 30 days for a full refund or store credit.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on the destination.
How do I know what size to choose?
Please refer to our size guide, located on each product page, to find the best fit for you. If you have further questions, our customer support team is here to assist you.
Can I cancel or modify my order after it has been placed?
Orders cannot be cancelled or modified once they have been processed. Please contact us immediately if you need assistance.
How secure is shopping on your website?
We use industry-standard encryption technology to ensure the security of your personal information during checkout.
Do you have a physical store where I can try on items?
Currently, HazMarket operates exclusively online.
How can I contact your customer support team?
You can reach our customer support team via email at hazmarket.uae@gmail.com. We strive to respond to all inquiries promptly.
How can I stay updated on your latest collections and promotions
Subscribe to our newsletter and follow us on social media for exclusive access to new arrivals, promotions, and style tips.
What should I do if an item I want is out of stock?
You can sign up for notifications on the product page to be alerted when the item is back in stock.
Reach out to us
Still have questions? Reach out to our customer support and we will love to assist!